Welcome to Quintessential Hospitality LLC (“Quintessential Hospitality,” “QH,” “Company,” “we,” “us,” or “our”). By accessing or using our website, booking platform, guest portal, or related services, you agree to be bound by the following Terms & Conditions. If you do not agree with these Terms, please do not use our services.
These Terms apply to:
Our website and booking engine
Direct reservations and inquiries
Guest communication portals
SMS and email communications
Any related digital or hospitality services offered by Quintessential Hospitality LLC
You must be at least 18 years old and legally capable of entering into binding agreements to use our services or make reservations.
By submitting a reservation request or booking through our website, you agree that:
Reservation approval may require identity verification
Government-issued identification may be requested
A rental agreement may be required prior to check-in
Additional verification steps may be required for fraud prevention or safety purposes
We reserve the right to decline or cancel reservations that fail verification requirements, violate house rules, or present elevated fraud or security concerns.
All pricing, fees, taxes, and payment schedules are disclosed during the booking process.
By submitting payment information, you authorize Quintessential Hospitality LLC and its payment processors to charge applicable amounts related to your reservation, including:
Reservation charges
Applicable taxes
Approved damage claims
Additional authorized fees outlined in rental agreements or house rules
Chargebacks submitted fraudulently or in bad faith may result in reservation cancellation, collections activity, or legal action.
Guests agree to:
Follow all house rules and occupancy limits
Respect neighboring properties and noise regulations
Avoid unlawful activity, parties, or disturbances
Maintain the property in reasonable condition
Promptly report issues during the stay so we have an opportunity to assist
Failure to comply may result in immediate termination of the reservation without refund where permitted by law.
By voluntarily providing your phone number and opting into SMS communications, you consent to receive transactional text messages from Quintessential Hospitality LLC related to:
Reservation confirmations
Check-in instructions
Booking updates
Guest support
Maintenance or emergency notifications
Reservation follow-up communications
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
Consent to receive SMS communications is not required as a condition of booking or purchase.
SMS opt-in information and consent records are not shared with third parties or affiliates for marketing purposes.
All website content, branding, logos, graphics, images, text, and software are owned by Quintessential Hospitality LLC or licensed to us and are protected by applicable intellectual property laws.
You may not:
Copy or republish website content
Use branding without permission
Redistribute materials for commercial purposes
Reverse engineer or interfere with website functionality
If you submit reviews, feedback, photos, or other content, you grant us a non-exclusive, royalty-free license to use, display, reproduce, and distribute such content in connection with our business operations and marketing.
You agree not to submit:
False or misleading information
Defamatory or unlawful material
Infringing content
Spam or malicious content
We reserve the right to remove content at our discretion.
Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party websites.
Our website and services are provided “as is” and “as available” without warranties of any kind, express or implied.
We do not guarantee:
Continuous website availability
Error-free operation
Accuracy of third-party content
Uninterrupted booking functionality
To the fullest extent permitted by law, Quintessential Hospitality LLC shall not be liable for:
Indirect or consequential damages
Website interruptions or technical failures
Third-party platform outages
Losses arising from misuse of the website
Events outside our reasonable control
Nothing in these Terms limits liability that cannot legally be excluded under applicable law.
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
We may update these Terms & Conditions from time to time. Updated versions become effective upon posting to our website. Continued use of our services constitutes acceptance of revised Terms.
These Terms shall be governed by and interpreted under the laws of the State of Missouri, without regard to conflict of law principles.
Quintessential Hospitality LLC
221 E Sunshine St., Suite G
Springfield, MO 65807
Email: Admin@QHstays.com
Phone: (417) 822-5622
