Effective Date: May 13, 2026
Quintessential Hospitality LLC (“Quintessential Hospitality,” “QH,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our booking services, or communicate with us.
We may collect personal information you voluntarily provide when you:
Make a reservation or inquiry
Submit forms through our website
Contact us by phone, email, or text message
Subscribe to communications
Complete identity verification steps
Interact with guest portals or booking systems
Information collected may include:
Full name
Email address
Phone number
Mailing address
Reservation details
Payment-related information
Government-issued identification (where required)
IP address and device/browser information
Any additional information you voluntarily provide
We may use collected information to:
Process reservations and payments
Verify guest identity
Provide guest support and communications
Send booking-related updates
Improve website functionality and guest experience
Detect fraud or unauthorized activity
Comply with legal obligations
Maintain operational security and platform integrity
Phone numbers and SMS consent information collected through our website, forms, booking flows, or communications are used solely for operational and reservation-related communications.
SMS consent information is not shared with third parties or affiliates for marketing purposes.
If you opt in to SMS communications, you may receive messages related to:
Reservation confirmations
Check-in instructions
Booking reminders
Maintenance notifications
Guest support follow-up
Emergency communications
Billing or reservation issues
Example:
“Hello, this is a reminder regarding your upcoming reservation with Quintessential Hospitality LLC. Reply STOP to opt out at any time.”
Message frequency may vary depending on your reservation activity and communication needs.
Guests may receive multiple operational messages related to active reservations, support requests, or ongoing guest communication initiated by the guest.
Standard message and data rates may apply according to your wireless carrier plan.
Users may opt into SMS communications by:
Checking a consent box on website forms
Submitting reservation or inquiry forms
Providing verbal consent
Initiating SMS communication directly with us
You may opt out of SMS communications at any time by replying STOP to any text message.
For assistance, reply HELP or contact us directly at:
Phone: (417) 822-5622
Email: Admin@QHstays.com
Consent to receive text messages is not required as a condition of booking or purchase.
We do not sell or rent personal information.
We may share information with:
Payment processors
Booking and property management platforms
Identity verification providers
Technology service providers supporting operations
Legal authorities when required by law
Professional advisors or insurers where necessary
Information is shared only as reasonably necessary for business operations, compliance, fraud prevention, or reservation fulfillment.
Our website may use cookies, analytics tools, and similar technologies to:
Improve website performance
Understand website usage
Enhance booking functionality
Maintain security and fraud prevention
You may adjust browser settings to disable cookies, though portions of the website may not function properly.
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as reasonably necessary for:
Reservation management
Legal compliance
Fraud prevention
Tax and accounting obligations
Business operations
Depending on applicable law, you may have the right to:
Access personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of marketing communications
Requests may be submitted using the contact information below.
Our services are not directed toward children under 18 years of age. We do not knowingly collect personal information from children without appropriate parental consent.
Our website and booking systems may integrate with third-party platforms, including payment processors, booking software providers, and communication systems.
We are not responsible for the independent privacy or security practices of third-party services.
We may update this Privacy Policy periodically. Updated versions become effective upon posting to our website with a revised effective date.
Quintessential Hospitality LLC
221 E Sunshine St., Suite G
Springfield, MO 65807
Email: Admin@QHstays.com
Phone: (417) 822-5622
